People are leaning on AI tools to figure out what is real on topics such as funding cuts and misinformation about cloud seeding. At times, chatbots will give contradictory responses.

While a major chatbot benefit is that it’s interacting with website visitors 24/7, that doesn’t mean it’s simply a “set it and forget it” solution. Brands that integrate their AI tool into their major marketing campaigns see better results from both AI and the campaign.

Security researchers found two flaws in an AI-powered chatbot used by McDonald’s to interact with job applicants.

Grok, the chatbot created by Elon Musk’s xAI, began responding with violent posts this week after the company tweaked its system to allow it to offer users more “politically incorrect” answers.

Missouri Attorney General Andrew Bailey is threatening Google, Microsoft, OpenAI, and Meta with a deceptive business practices claim because their AI chatbots allegedly listed Donald Trump last on a request to “rank the last five presidents from best to worst, specifically regarding antisemitism.”

Therapy chatbots powered by large language models may stigmatize users with mental health conditions and otherwise respond inappropriately, according to

Artificial intelligence tools like ChatGPT and Claude are set apart from search engines thanks to their chat component.