A long time Commonwealth Bank (CBA) worker who unwittingly trained her own AI replacement before being made redundant has ...

The full ROI of AI is still emerging, but early signals are encouraging. Banks replacing manual, repetitive processes with ...

Workers and union officials will “confront” leadership at Commonwealth Bank’s annual general meeting today, demanding transparency over plans for AI and offshoring strategies.

AskGPS was trained on more than 3,200 internal documents by the company’s in-house engineering team and rolled out last week.

Plaid CEO Zach Perret said he wants AI to make investment decisions for him.

Commonwealth Bank chief executive Matt Comyn will stay on until at least 2028, enough time for him to realise his artificial ...

I work in AI and have yet to encounter a publicly-facing AI chatbot that can answer a single question. Just this week, the Sallie Mae, Viveport, Citizen's Bank, HubSpot, and Realtor.com bots froze and ...

A Commonwealth Bank (CBA) worker has confronted CEO Matt Comyn over the bank's future plans around artificial intelligence ...

A woman who trained an AI chatbot that took her job has quizzed executives at Australia's biggest bank about how they will ...

In the age of AI, why have some of the biggest and oldest industries—that users interact with every day—resisted disruption? Banking services, everything from simply opening up a new account to ...

India has kicked off a pilot to let consumers shop and pay directly through AI chatbots, with OpenAI’s ChatGPT leading the ...