The 2025 SANS SOC Survey shows AI use is rising, but many SOCs lack integration, customization, and clear validation ...

Artificial intelligence is redefining contact center operations far beyond the traditional service ticket, opening opportunities for customer support to redefine their value proposition to the ...

Health system and hospital executives see the promise of automation and artificial intelligence to customize patient outreach ...

Tech Soft 3D, the world leader in providing engineering software development toolkits (SDKs), officially launches HOOPS AI, the first framework purpose-built to unlock AI and machine learning for CAD ...

When operations seem steady and teams are settled into their routines, calls to overhaul workflows and embrace automation may not sound appealing, but they signal where the industry is headed.

Quantum-computing firm D-Wave introduced an open-source toolkit for bringing quantum annealing into AI and machine learning (ML) workflows. The toolkit, part of D-Wave’s Ocean software suite, ...

An AI-enabled robot can carry on such processes by autonomously handling delivery, restocking and routing within set ...

The future of healthcare isn’t about humans versus machines. It’s about humans with machines, working side by side.