PHOENIX--(BUSINESS WIRE)--Aspect Software, a global provider of fully-integrated consumer engagement, workforce optimization and self-service solutions, today announced Aspect Via WFM, the cloud-based ...

New release brings predictive intelligence, regional expansion, and enhanced employee performance tools to contact center operations. Aspect, a leading provider of cloud-based workforce management ...

The platform’s biggest update to date removes friction and adds flexibility, with a new interface, a native mobile app, and a portal for developers. Aspect Workforce is an essential workforce ...

Integration brings Aspect’s enterprise-class Workforce Optimization to Amazon Connect cloud-based contact center Helps Amazon Connect users easily and accurately forecast and schedule agent staff ...

Aspect Software, a provider of customer contact, workforce optimization, and Microsoft platform solutions, has released Aspect Workforce Mobile, a customizable mobile application for contact center ...

WESTFORD, Mass.--(BUSINESS WIRE)--Today Aspect Software announced support of Microsoft Azure for its flagship Aspect Via™ Platform, a cloud solution for Contact Center Workforce Management. This ...

Aspect Software has announced its acquisition of all the assets of quality management provider SophistiCom Technologies. That firm's management application provides contact centers with quality ...

BOSTON, March 18 /PRNewswire-FirstCall/ — Stream Global Services, Inc., a premium business process outsource (BPO) service provider specializing in customer ...

(BUSINESS WIRE )--Aspect, a leading provider of cloud-based workforce management solutions, today announced its Q4 2025 product release, delivering AI-powered predictive forecasting for call volume, ...