Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...

Before you sign up for that assertiveness class, it’s worth seeing what the research shows. The work of Daniel Ames, a social psychologist at Columbia’s School of Business, and his colleagues has ...