Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

The disciplined operator model is gaining traction because it reframes what security teams are being asked to approve. Instead of trusting a model’s judgement, the system is designed to fit the ...

If you're ready to implement business orchestration to move beyond the automation chaos, here's how you can navigate this ...

Brex reports that automated invoice processing enhances efficiency, reduces costs, minimizes errors, and improves cash flow ...

Heading into 2026, we expect the disconnect between a weak macroeconomic backdrop and strong underlying demand for warehouse ...

Let’s celebrate the top 10 most-read articles on Automation.com in 2025.

There’s a critical difference between automation that supports judgment and systems that quietly absorb responsibility.

Microsoft Power Automate is a versatile tool designed to automate repetitive tasks and streamline workflows across Microsoft applications and third-party platforms. If you ever found yourself bogged ...

Editor’s note: Vertical Voices focuses on specific verticals within the supply chain, highlighting the latest trends and news. It appears on the fourth Monday of each month. This month, we are looking ...

A version of this story appeared in CNN Business’ Nightcap newsletter. To get it in your inbox, sign up for free, here. New York CNN — The dockworkers striking up and down the East Coast are, ...

Automation and AI are revolutionizing the pharmaceutical industry, optimizing technical development and enabling faster, more ...

A leak claimed that Google is working on an "automation" feature for Gemini that would let it order things for its users.