Want to build stronger, more enduring client and customer relationships? Start by leading with the values that make people want to work with you, not just buy from you. The Fast Company Executive ...

Establishing clear expectations from the outset and consistently delivering superior products and services fosters trust and reliability. Prioritize providing value to clients instead of focusing ...

Every relationship operates on a complex foundation of expectations – the unwritten rules and assumptions about how partners should behave, what they should prioritize, and how they should express ...

In part one of this series, I looked at how the certified public accountant (CPA) talent shortage and adoption of artificial intelligence (AI) are changing the way accounting firms are staffed, ...