A Chaturbate content moderator has sued the porn site, alleging he's suffered "psychological trauma." The lawsuit said Chaturbate neglected industry-standard mental health protections for moderators.

Kenyan moderators who reviewed content for ChatGPT say they had to read pages of disturbing text. A former Sama employee told The Guardian that he often read up to 700 text passages every day. The ...

In the circus of shitty jobs that tech companies have created in a few short decades—from Uber drivers to Mechanical “Turkers”—the content moderators are the most damned: They’re the sin-eaters, the ...

In a historic step for outsourced tech labor, over 150 African content moderators — whose work has underpinned AI systems at Facebook, TikTok, and OpenAI — have voted to unionize, Time reports. The ...

Facebook has agreed to pay current and former content moderators at least $1,000 each as part of a $52 million settlement, The Verge reports. The 11,250 moderators, who are based in the US, will ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...