Forbes contributors publish independent expert analyses and insights. Conversational AI is rapidly transforming how we interact with technology, enabling more natural, human-like dialogue with ...

Every day, individuals call into customer contact centers and provide sensitive information, like credit card numbers, to agents by voice. Now, a conversational artificial intelligence (AI) solution ...

You may be surprised to learn that conversational intelligence and AI have actually been around for many years. From Facebook’s (now Meta) introduction of Messenger ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

In the rapidly evolving world of artificial intelligence, Llama 2 has emerged as the reigning champion among open-source Large Language Models (LLM). This model has been fine-tuned for chat, boasting ...

Spoken language understanding (SLU) and dialogue systems form the backbone of interactive computing, enabling machines to interpret, process, and respond to human speech. These systems integrate ...

Boris Kontsevoi is a technology executive, President and CEO of Intetics Inc., a global software engineering and data processing company. Whether it’s Alexa, Bixby, Siri, Google or Cortana, you are ...

Microsoft is finally close to delivering its long-promised natural user interfaces. Here’s how you can build them into your code. If you want to begin using machine learning in your applications, ...

Unlike the carefully scripted dialogue found in most books and movies, the language of everyday interaction tends to be messy and incomplete, full of false starts, interruptions, and people talking ...