15th Annual Confirmit ACE Awards Honored Empire’s Outstanding Customer Experience Program NORTHLAKE, Ill.--(BUSINESS WIRE)--Empire Today, America’s largest shop-at-home flooring provider, has been ...

Keysight’s global services named Silver Globee Winner for achievement in customer engagement strategy Award recognizes Keysight’s commitment to customer success throughout innovation lifecycle ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Now is a time to secure customer trust and gain confidence that a business can deliver on ...

Integrators should focus on multiple areas of employee support, all with the goal of creating a strong culture. This will help deliver excellence for customers. EAKRIN/STOCK.ADOBE.COM Editor’s Note: ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

A culture of adaptability and round-the-clock support. Agile technology transfers and a steadfast commitment to quality. Sustainable, strategic alliances that foster lasting partnerships. These are ...

The Viddy's shine a spotlight on the research leaders driving the most impactful insights across industries. This year's winners demonstrated creativity, rigor, and a commitment to elevating real ...

In this episode of "CX Decoded," Dom Nicastro, editor-in-chief at CMSWire, delves into the transformative impact of AI on customer service, featuring insights from Raj Krishnan, partner of technology ...

SUNNYVALE, Calif. & SAN DIEGO--(BUSINESS WIRE)-- Fal.Con UNITE 2019 -- CrowdStrike® Inc. (Nasdaq: CRWD), a leader in cloud-delivered endpoint protection, today announced the winners of its Customer ...

A family-owned garden building manufacturer based near Swaffham has been named the winner of the Customer Excellence Award, sponsored by Greater Anglia, at the EDP Business Awards 2025. Crane Garden ...

Oakleaf, East H artford, Conn., a provider of waste logistics and recycling solutions, has been awarded the 2008 Microsoft Dynamics “Customer Excellence” Award in the “Excellence in Evangelism” ...