In today’s customer-centric market, addressing customer churn is no less than a battle. It requires in-depth data-led customer insights for proactive identification of churn risks, driving timely ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Initiatives to improve employee retention using big data analytics should be an ongoing priority for CHROs. According to Gallup research released in January 2016, less than one third of employees were ...

What’s a good retention metric for bots? At my company Dashbot, we’ve processed nearly 2 billion messages in the past 11 months. It took 10 months to process the first billion, and we’re on pace to ...

Pratt Institute is committed to compliance with applicable legal and regulatory standards and sound business practices in managing its records. Pratt Institute is committed to compliance with ...

On Dec. 22, 2021, Gov. Kathy Hochul authorized remote online notarization in New York. This article discusses the significant data privacy questions that must be addressed as we navigate through this ...

The release of the enterprise version of the encrypted messaging service, announced at AWS re:Invent, is designed to allow secure collaboration across messaging, voice, video and file sharing. Just ...