Pay-for-delete promises to erase collection debt from your credit report, but the results of this strategy can vary.

Paying off collections improves your finances, but what happens to the negative mark on your credit report?

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

Debt collection is changing fast. AI-powered systems are replacing traditional call centers, operating 24/7 to recover debts while maintaining customer satisfaction. For banks, fintechs, and ...

Southwest Recovery Services has released a guide on third-party B2B invoice recovery for mid-market businesses, drawing on 20 years of ...

Financial institutions use artificial intelligence (AI) and machine learning (ML) models to reshape debt recovery. Although you probably haven’t noticed any changes yet — these technologies are ...

Banking is undergoing a huge transformation, and how debt collections operations engage customers is becoming a big issue, especially with things like BNPL schemes. Hundreds of billions of dollars ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

Trai's move to shift debt collection calls to the 1600 series aims to curb fraud, but lenders warn it could force greater ...