Have you ever run into a family member, boss, or employee who seem impossible to please? They may fall into the category of "difficult people." It's a complex personality trait.

Difficult conversations are simply part of life. At work, they’re especially important for developing trust and creating a better, healthier work environment for everybody. If we don’t bite the bullet ...

With the back-to-work blues now a distant memory, it's time to make way for a new year of success, profitability, and productivity at work. Employers may not however be able to achieve these goals if ...

Building a company is only part of the job. Sustainable growth requires learning how to communicate hard truths, reduce ...

Have you ever had an insubordinate, challenging employee? I know I have. Anyone who has ever been a manager has, or will, deal with such an individual. Whether it’s your first rodeo or your 100th, the ...

This past Mother’s Day was particularly poignant for me. This year marks the 10th year of my mother’s passing away in Bangalore, India, from a rare cancer. Social media was filled with tributes to the ...