In the 17 years Shannon Ross spent behind bars, phone calls with family helped him get through tough times. They helped him maintain his mental health, and when he was released from prison, he felt ...

The L.A. County Board of Supervisors approved a plan Tuesday that will allow people in jail to make phone calls free of charge starting Dec. 1. It's a major victory for criminal justice reform ...

David Munoz makes a call from his cell at Folsom State Prison in California, the second state to mandate free phone calls for people serving time in state prisons. It costs extra to make calls using ...

Homeland Security said Tuesday that it has ended its program to allow detained migrants more than eight hours of free phone calls a month, saying it doesn’t have the money to keep it going. U.S.

After months of fielding complaints for removing the service, Google is once again allowing Gmail users to make free telephone calls directly from their inbox, all without any kind of service contract ...

The creators of KaZaA, a wildly popular software program for sharing music online, have started a new software business -- one that lets users make free phone calls over the Internet. The software, ...

Norman Vasquez often has to choose between buying soap or calling his family while serving time at Colorado’s Arkansas Valley Correctional Facility. He’s struggled to maintain relationships with his ...

Angel Rice’s second job is unpaid, and the hours stink. They start at 6 a.m. when she checks her phone for messages that have come in overnight from women who are struggling to support a family member ...

Starting Friday, Aug. 1, phone calls from New York state prisons will be free under a new agreement between the New York Department of Corrections and Community Supervision (DOCCS) and telecom ...

New York will soon make phone calls free in its state prisons, officials said Tuesday. People who are incarcerated in the state's prisons currently receive three free, 15-minute phone calls a week.

Zeara Alvarez, 47, never realized just how much her big brother really cared. She was a teenager when he was sent to prison for second-degree murder, and the pair spoke only sparingly over three ...

Let’s start with a little geek speak: VOIP or voice over Internet Protocol is essentially the ability to make phone calls over the Internet. With services like Skype, as long as both parties are on ...