SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the 2024 Gartner® Magic Quadrant™ for ...
In a move that underscores its commitment to AI-powered customer experience innovation, Genesys announced Genesys Cloud AI Studio on June 25, 2025. This new AI command center is described by the ...
Modivcare, a provider of non-emergency medical transportation, remote monitoring, and personal in-home care, is transforming support for its 34 million members with Genesys Cloud. The contact center ...
SAN FRANCISCO & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert technology ...
Tokyo and Kawasaki, Japan, Feb 6, 2026 - (JCN Newswire) - - Genesys(R) Cloud Services, Inc. (Headquarters: Minato-ku, Tokyo; President: Paul Ito Ricci, hereinafter Genesys), a global cloud leader in ...
On Wednesday, March 19th—day three of Enterprise Connect—five executives from leading contact center and customer experience companies and a knowledgeable enterprise customer joined me for a Keynote ...
Investment strengthens the company’s global partnerships with Salesforce and ServiceNow to accelerate the agentic AI customer experience orchestration opportunity This milestone reinforces the ...