Citrix Online's GoToAssist Express is a remote-support service tailored to small businesses and IT consultants that want to provide technical support to remote workers. The service is easy to set up, ...

SANTA BARBARA, Calif.--(BUSINESS WIRE)--Frost & Sullivan, a leading research and growth consulting firm, has named Citrix Online, a division of Citrix Systems, Inc. (NASDAQ: CTXS), the market leader ...

SANTA BARBARA, USA: Resolving the always challenging yet inescapable computer tech-support issues just got faster, easier and more affordable with the breakout new ‘day pass’ feature of GoToAssist ...

Citrix Online is launching a new remote tech support product aimed at small businesses; it’s called GoToAssist Express and it’s a slimmed down version of Citrix’s enterprise software GoToAssist.

“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...

We use LogMeInRescue for desktop support for all remote users which is about 250. We've tried other tools including TeamViewer but I was happy with the Rescue product and so I choose it for our help ...

The obvious answer is that it depends entirely on the particular managed service solution an organization has in place. For solution providers looking for a robust managed service solution that offers ...