I want to dive into the saying “people don’t quit bad jobs, they quit bad managers.” It’s a common saying that most people have heard, but I don’t think the impact of this idea is fully understood or ...

In business, as in sport, the difference between high and mediocre performance can be small. Soft skills like confidence ...

Are we developing leaders or managers in our organizations? Which is better? Is there a difference? At Dale Carnegie Training we often have the opportunity to do training in leadership. Managing the ...

Authority more than empathy is a quality traditionally associated with management. Yet empathy is one of those underrated attributes that receives minimal attention in most management textbooks but ...

Leadership as a skillset has become glorified in the popular and academic press. We all know leadership: getting people to follow you in delivering an exciting outcome. However, management, as ...

If it wasn’t obvious already, effective managers are critical for numerous reasons. First and foremost, they contribute to increased employee satisfaction. Managers who are approachable, supportive ...

Why is project management important? It unites clients and teams, creates a vision for a successful project, and gets all the stakeholders on the same page. To clients, project management seems like ...