With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...

Firms are constantly wanting to cut costs and become more efficient, yet I find that most are still bogged down with traditional manual processes. Even when manual workflows appear innocuous or even ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...