The 52-hospital system uses conversational artificial intelligence to answer patient inquiries and direct them to the right place before they even become formal messages. “The in-basket piece of it, ...

Overwhelmed by queries, physicians are turning to artificial intelligence to correspond with patients. Many have no clue that the replies are software-generated. By Teddy Rosenbluth Every day, ...

The health system didn’t specify how much the messages will cost but noted the charges will apply to “complex interactions,” according to the July 24 story. “Most MyChart interactions are simple ...

Central Ohio Primary Care (COPC), one of the state’s largest medical groups, has started charging patients for certain types of messages sent through the MyChart online portal. The change aligns COPC ...

Major primary care provider Central Ohio Primary Care is now charging fees for certain messages sent via patient portals like MyChart. These fees, often applied to messages requiring medical expertise ...

FUTURE PUSHED THEM TO CLOSE FOR GOOD. ONE OF MINE WAS LARGEST HEALTH CARE SYSTEMS, IS NOW CHARGING PATIENTS TO MESSAGE THEIR DOCTOR. UNITYPOINT HEALTH HAS AN APP CALLED MY CHART WHERE PATIENTS CAN SEE ...

Beginning Thursday, it may cost you or your insurance company if you want to message with your Cleveland Clinic doctor via the health system’s electronic portal. The Cleveland-based health system said ...

If you're messaging your doctor via MyChart, be careful what you're asking. You could be charged for it. In March, Central Ohio Primary Care announced in an email to patients that it would start ...