Microsoft has fixed a known issue that wiped mouse settings on some Windows 11 systems after installing the KB5120998 August 2026 preview update.

Although remote desktop sessions are generally reliable, a user's peripheral desktop hardware, such as a mouse, may occasionally fail to function within the remote desktop environment. When this ...

I nearly bought new hardware to fix a settings problem.

Are the mouse and keyboard not working in Windows 11? Try disabling fast startup, scan for malware, update driver, amongst other fixes.