Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

Remote-desktop software may still seem like science fiction to the family member or customer trying to overcome a computer issue, but real heads know it’s been a useful reality for a while now. Using ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

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While similar in scope and use cases, the collaboration features, pricing, and supported operating systems set these two remote desktop options apart. The ability to access a remote machine is often ...

Want to sign into a computer from another desktop or a mobile device? Here's how to use Google's Chrome Remote Desktop to make the connection. Once upon a time, in a world not so far away, accessing a ...

Many organizations that use Remote Desktop Services or Terminal Services are not using a VPN connection before allowing connections to their in-house servers or workstations. If no VPN is required, ...