Salesforce is a big, complex set of services, which has been augmented via acquisition with several other big complex services, including MuleSoft, Tableau and Slack, three companies the CRM giant ...

There are essentially two competing visions of how cloud computing in the enterprise will evolve. The first is driven by the software-as-a-service (SaaS) application model with which most ...

How manual data entry and external form requests can slow down your sales reps— and how to avoid it with workflow automation. One of the biggest concerns facing salespeople— and their managers— today ...

Automation has always been underlying Salesforce product development, but it's more important than ever to users such as NASA. Salesforce has announced plans to integrate Einstein GPT and Data Cloud ...

Enterprise productivity impact. Business leaders gain tools for faster, AI-driven process execution. Salesforce really wants to lead this whole agentic AI thing. Salesforce has signed a definitive ...