The AI model maker and business-software provider signed a three-year pact that underscores how AI agents are increasingly ...
ServiceNow partners with OpenAI in a three-year deal to embed ChatGPT-powered AI into enterprise workflows, aiming to boost ...
3CLogic Announces New Omnichannel Integration with ServiceNow Digital Workflows and Agent Workspace.
ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, a leading provider of cloud contact center software for enterprise businesses, today announced its newest offering for ServiceNow ®, as it continues to extend ...
Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...
Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...
ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...
Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...
The MarketWatch News Department was not involved in the creation of this content. AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest ...
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