Sign up for Derek’s newsletter here. During the holiday week, I spent a frigid afternoon standing in a long line outside the local library to pick up a rapid COVID ...

Too many companies launch new products or services without a process for deeply understanding what their customers truly need. They make assumptions, rely on limited feedback, or develop ideas based ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. We face problems every day, ...