WASHINGTON – The Department of Veterans Affairs initiated a pilot project in December to automate part of the process for reviewing benefits claims – a change that the agency says has the potential to ...

Artificial intelligence is changing the game for benefit leaders, improving the benefit selection and delivery process, while simplifying common pain points, too. Processing Content Eighty-one percent ...

In the fast-paced world of employee benefits, too many consultants and brokers focus on results — revenue growth, client retention and premium reductions — without giving due attention to the ...

Get your news from a source that’s not owned and controlled by oligarchs. Sign up for the free Mother Jones Daily. When Albert Diaz, then 41, took his seat in the Social Security Administration’s ...

Cassie is a former deputy editor who collaborated with teams around the world while living in the beautiful hills of Kentucky. Focusing on bringing growth to small businesses, she is passionate about ...