Mechanical contractors tap into a number of different communication channels both with customers and with internal teams. Call centers are still widely used to field customer appointment requests.

Closinglock has introduced a two-way text messaging tool for the title insurance industry, allowing closing professionals to send and receive SMS messages with clients and partners from within the ...

Granicus, a major provider of communications and engagement tools to government, announced several new tech enhancements at its Digital Engagement Virtual Summit conference this week — including a key ...

NASHVILLE--(BUSINESS WIRE)--Fortress Technology Solutions, Inc., a centralized property management operating solution, launched a new solution: 2-Way Texting. This will transform how property managers ...

ServiceMonster has launched ServiceMonster Messaging, an integrated two-way texting feature that helps service pros cut cancellations by 30–40%, reduce no-shows, and save $3,000–$4,000 monthly by ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, ...

Epic Systems has integrated two-way patient texting, which allows hospitals and health systems using its software to offer patients mobile messaging that can send them alerts about appointments, ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. SlickText is our top text messaging software for boosting customer engagement. This ...

David Tal is the CEO of Verse.io, a conversational texting platform that helps businesses engage, qualify and convert leads. The way we communicate with each other has changed dramatically in the past ...