"Our leaders are expected to set the standard in both conduct and accountability, and recently, that standard was not met," the company said in a statement.

After a couple went viral for their reaction to being spotted at the Gillette Stadium show in Foxboro, Mass., on Wednesday, July 16, a company spokesperson told PEOPLE on Friday, July 18, that Byron was "placed on leave" and cofounder and Chief Product Officer Pete DeJoy was serving as interim CEO.