If your company is like many, you built a home-grown servicing or complaint management system or installed a Siebel (or similar CRM) application 10 to 15 years ago, and have not revisited the decision ...

As part of Ahlibank's overall customer experience strategy, the bank has introduced a state of the art Complaints Management System to improve response times to customer complaints and the efficiency ...

Telecom Complaint Management System was inaugurated on Monday by BK Tiwari, Executive Director (Works). Chief General Manager (Maintenance) Ved Prakash, CGM (Services) Anil Kumar, CGM (C&A) BK ...

The new system will provide a unified view of complaints related to all NADRA products, services, and projects.

JOHOR is close to completing its new integrated system aimed at improving the management of public complaints statewide.

LAHORE: The Lahore Electric Supply Company (Lesco) plans to introduce a complaint management system through which consumers at large can lodge complaints about any issue related to the company ...

Federal ombudsperson launches Complaint Management Information System Under the programme, a focal person nominated by agencies, depts will entertain and resolve complaints within 30 days ...

He said the system, mooted by Johor Mentri Besar Datuk Onn Hafiz Ghazi, was being developed to provide a more systematic and accountable approach to managing public complaints.

RFP: Case Management System and Complaint Hotline Project Background and Context The Mercy Corps Ethics and Compliance Department (ECD) manages the intake and investigations (I&I) of allegations of ...

JOHOR Baru City Council (MBJB) has been selected as the first local authority in the state for the MyAduan Johor pilot project, says mayor Datuk Mohd Haffiz Ahmad.