A spokesperson for Salesforce said the company had recently made changes to its terms and services and directed Reuters to a May 29 statement on its website. "As AI raises critical considerations ...

Salesforce is using AI to handle tasks ranging from customer service to software engineering, the report said. It is also reducing the need for new employees in some instances.

Slack, a Salesforce-owned workplace messaging app, recently blocked other software firms from searching or storing Slack messages, The Information reported on Tuesday, citing a public disclosure.