You're currently following this author! Click to unsubscribe from email alerts. This as-told-to essay is based on a conversation with Emily Fenech, a 41-year-old marketing VP based in Nashville. Her ...

Software giants downplayed SaaSpocalypse warnings, but Spotify, Twilio, and other companies are AI-coding certain tools.

Your business is probably already using AI-powered chatbots to handle customer service inquiries, screen job applicants, answer employee HR questions, and manage internal workflows. But legal exposure ...

San Francisco-based performance management platform Lattice made a splash last week when it announced that it would explore allowing AI bots to be treated as employees within its internal software: ...

UAB Human Resources has been among the first to test-drive Microsoft’s agents in Teams, which are conversational, customizable AI assistants that can help summarize information and automate tasks.