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The next generation of Southeast Asian innovation will be defined not just by what we build, but by who we build it for.

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AI is reshaping customer service, but budget constraints and organisational silos are slowing adoption, says Telviva.

Beyond the bot: How AI is helping business delight customers, improve compliance, mitigate riskBy Kelvin Brown, Customer Operations Executive at TelvivaIssued by TelvivaJohannesburg, 22 Jan 2026 ...