For simple questions, Amazon's AI chat feature (launched in 2024) called "Rufus" can help customers solve some problems and ...

After a year with a Samsung Galaxy Z Fold, I've learned foldable phones aren't worth the hype, or the premium. I've been writing about technology for more than 15 years and using it in earnest for ...

Treat a stray order as market intelligence, not as a fluke to fulfill and move past. Listen when your product is used differently than intended. Diagnose the actual problem before guessing at ...

Forget email surveys or long calls spent on hold. Voicebox lets people send customer feedback by recording a voice note on their phone. Some prognosticators have declared this to be a dramatic ...

As an Amazon Associate, Gizmochina earns from qualifying purchases. Links on this page may earn us a commission at no extra cost to you. September doesn’t usually hand you a launch calendar this ...

The Minimal Phone 2, with a physical QWERTY keyboard, has been launched via a Kickstarter campaign. Minimal’s original funding goal of $100,000 has already been breached, with the total now crossing ...

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Verizon customers reported problems with their wireless service on Saturday, Aug. 8, according to Downdetector, a website that tracks service outages based on user reports. As of about 5:25 p.m. ET, ...

Cell phone service with AT&T has been restored in New Mexico following a major outage that impacted many parts of the state. AT&T customers began reporting service issues on Wednesday night that ...

Kaiwei Tang helped create the iconic Motorola Razr over 20 years ago. Now, 10 years into building Light, the startup behind the minimalist smartphone alternative Light Phone, he’s as surprised as ...

Gear-obsessed editors choose every product we review. We may earn commission if you buy from a link. Why Trust Us? Motorola’s entry-level razr has served as a basic entry point to the world of phones ...

A Federal Communications Commission proposal to collect more identifying information from phone users has drawn protests from privacy-focused groups and advocates for domestic violence survivors. The ...