The Airbus A321neo aircraft operating the flight, 6E  2142, with over 220 people on board had hit a severe hailstorm on its way to Srinagar from Delhi, which led to a turbulent few minutes for those on board.

In a detailed statement about the incident, the Directorate General of Civil Aviation (DGCA) said there was no injury to any passengers who were on the Delhi-Srinagar IndiGo flight and that the aircraft's "nose radome" was damaged.

DGCA has ordered a probe to investigate why the pilots chose to fly into the hailstorm instead of diverting to Amritsar or Pathankot after being refused permission to fly westwards.