For years, companies have invested heavily in traditional customer experience (CX), believing that seamless interactions, ...

Recenlty, at a typical South African braai, I found myself in a heated conversation with someone highly educated — yet ...

The South African workplace, like many others across the globe, has experienced significant changes in the wake of the ...

The global digital payment market size is anticipated to reach $361,3-billion by 2030, expanding at a CAGR of 21,4% from 2025 ...

Huawei hosted a celebration for young women and future leaders in ICT at the Huawei Campus in Johannesburg. The event was held in support of the International Telecommunications Union’s (ITU) global ...

Youth unemployment sits at a staggering 46,6%, but a new, non-profit initiative aims to train 10 000 rural youths to become coders with secured remote jobs after graduation – all within five years.

The South African automotive sector was lauded as one of the champions of the country’s economy, with the president announcing a variety of investment plans, industrialisation programmes and local ...

Growth is a key goal for any business. This typically starts with expanding nationally by opening new locations, reaching more customers and increasing revenue. The next step is to take on the global ...

Procurement is increasingly recognised as one of Africa’s most powerful economic levers. Public procurement accounts for an average of 17% of GDP across African countries, making it a key driver of ...

During periods of economic uncertainty – whether caused by tariffs, geopolitical events, or other market disruptions – the risk of fraud typically increases, as is common in any volatile financial ...