This story is featured in the May/June 2025 issue of ESSENCE. Whether you're jet-setting for business, embarking on a long-awaited vacation, or simply trying to get from point A to point B without ...

Foundever ®, a global leader in the customer experience (CX) industry, today announced an expansion of its long-term collaboration with Cognigy, a global leader in AI-powered customer service ...

Damola Adamolekun was hired in 2024 to lead the restaurant chain’s revival after filing for bankruptcy. He details the progress being made in the turnaround, while detailing the challenges posed by ...