Your CMS was built to fill web pages. Agents need content they can find, version-check and govern. Here's how to tell if your ...

Your email models do exactly what you tell them, at scale. Feed them siloed data or the wrong goal, and small mistakes reach ...

StorageVault's Farah Ahmed went from taking calls to running nine voice AI agents. He explains what changed and what didn't.

Personal agents already click through your checkout. Meta, Sierra and Genesys want brands to see who sent them and what they ...

Treasure AI will charge by email engagement, and it just launched real-time web personalization to back the bet.

The new agentic composition and work stream layer lets humans and AI agents co-manage content, integrations and full fleet ...

HubSpot is eliminating about 7% of its workforce and replacing Hub-based product teams with teams that own customer results ...

A landmark consumer study uncovers what actually happens when automation meets real-world complexity — and why the window of ...

Nobody holds a Profit Day. Functions with real power stopped pitching their value long ago. This CX Day, CX leaders should ...

Acquisition strengthens the identity and activation layer of Zeta's intelligent AI infrastructure, helping enterprises activate customer intelligence and measure its impact across channels NEW ...

Mike Potter has been appointed Chief Technology Officer, where he will lead platform architecture and engineering to power Qualtrics' next wave of AI innovation across Experience Management As ...

Let AI agents tackle execution bottlenecks, so marketers can focus on strategy instead of manual work. The future of marketing will be one where marketers act as super-orchestrators. Marketers will ...