The Marriott Way: Empowering Employees and Enhancing Customer Service to Drive the Bottom Line
1:24:48
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The Marriott Way: Empowering Employees and Enhancing Customer Service to Drive the Bottom Line
Title: "The Marriott Way: Empowering Employees and Enhancing Customer Service to Drive the Bottom Line" Presenter: Tony Hewes Description: Marriott's "Spirit to Serve" is more than a mere feel-good corporate slogan. In fact, it's the innovative vision that imbues the entire Marriott culture and that's driven the company's global success. In ...
56K viewsFeb 4, 2013
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