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Issue Management Tools vs CRM Systems

YouTubeAgileLUX

Issue Management Tools vs CRM Systems

In modern organizations, issue management tools and Customer Relationship Management (CRM) systems serve distinct yet complementary purposes. An issue management tool is primarily concerned with the internal process of documenting, tracking, and resolving problems, incidents, or service requests. It is mainly used by operational teams such as ...

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Issue tracking system Features

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Issue tracking system Comparison

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